Dear Music Complex RI,
I just wanted to take a moment to let you know that I recently received outstanding customer service from your store. I had been pondering over purchasing two Gretsch Renown Groove sparkle kits since last fall, and just last week I pulled the trigger on the purchase, but the gun had no ammo so to say. I waited way too long to purchase these discontinued kits, and lost hope that I wouldn’t be able to locate any in the 5 piece 20″ kick groove configuration…until I contacted you. I must say, I never had a company representative work so hard trying to find something that was discontinued, and you found the last two Gretsch kits on Earth in my desired configuration and colors.You located them, had them shipped directly to me, and at a great price too! I just received the two kits, and I’m happier than all heck. In my humble opinion, the Gretsch Renown kits are the best quality for the money deals on the market today. Please pass on my sincere appreciation. Rest assured, your company will be my first stop whenever I’m music shopping.